Kaiserhof Superior

Ellmau, Austria Harmstätt 8
9.4 Excellent 59 Opinions
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Tourist attractions

With panoramic views of the Wilder Kaiser Mountain, this 5-star superior hotel in Ellmau is right next to the ski slopes and the Hartkaiser Cable Car. The Kaiserhof offers two individual SPA areas, as well as 5 award-winning restaurants.

Awarded 2 toques in the Gault Millau guide in 2022, the restaurants serve Austrian and international gourmet cuisine. Owner Günter Lampert was named Austria’s Chef of the Year in 2011. In fine weather, meals are also served on the panoramic terrace which overlooks the surrounding mountains.

The 4 Lilien Relax GUIDE 2022 Kaiserhof’s modern, award-winning spa area features SPA area on 4 floors, a sauna, a steam bath, unlimited Mountain pool - rooftop, and unique Panoramic views high above Ellmau. Beauty treatments, Ayurveda treatments, and a range of massages are offered as well. During summer, guests can enjoy the on-site natural swimming pond.

The spacious 52 new and renovated rooms and suites, including oversized panoramic windows, fine wooden floors, exclusive furnishings, spacious bathrooms, extensive balconies and terraces Bathrobes, slippers and high-quality toiletries are provided in the elegant bathrooms.

The Kaiserhof sells ski passes on site and provides a ski storage room. The centre of Ellmau is 2 km away.

  • Ellmau, Austria winter, ski object
  • Kaiserhof Superior ski object
  • Ellmau winter and skiing
  • Austria winter

  • Parking
  • Restaurant
  • Meeting/banquet facilities
  • Bar
  • Facilities for disabled guests
  • Free WiFi
  • Air conditioning
  • Electric vehicle charging station
Kaiserhof Superior
Rooms and availability
Check prices and availability
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Room type
Maximum persons
Room size
Double Room Kaiserhof Superior Double Room Kaiserhof Superior
Double Room Kaiserhof Superior Double Room Kaiserhof Superior
4 35 m2 1

Room with wooden, Tyrolean-style furniture.

  • Garden view
  • Balcony
  • Terrace
Single Room Kaiserhof Superior Single Room Kaiserhof Superior
Single Room Kaiserhof Superior Single Room Kaiserhof Superior
1 22 m2 1

Single room with a spacious balcony and panoramic views of the Wilder Kaiser Mountain.

  • Garden view
  • Balcony
Junior Suite Kaiserhof Superior Junior Suite Kaiserhof Superior
Junior Suite Kaiserhof Superior Junior Suite Kaiserhof Superior
4 42 m2 1 1

Spacious, individually designed junior suite featu…

  • Garden view
  • Mountain view
  • Air conditioning
  • Balcony
  • Terrace
Superior Suite Kaiserhof Superior Superior Suite Kaiserhof Superior
Superior Suite Kaiserhof Superior Superior Suite Kaiserhof Superior
4 70 m2 1 1

This suite either features a bedroom and a separat…

  • Garden view
  • Mountain view
  • Air conditioning
  • Balcony
  • Terrace
Booking from: $782.36
Suite Kaiserhof Superior Suite Kaiserhof Superior
Suite Kaiserhof Superior Suite Kaiserhof Superior
4 45 m2 1 1

Spacious, individually designed suite featuring oakwood.

  • Garden view
  • Mountain view
  • Air conditioning
  • Balcony
Object reviews
Kaiserhof Superior
Rating: 9.4/10 - Excellent!
8.3 / 10 Value for money
9.5 / 10 Facilities
9.7 / 10 Location
9.7 / 10 Staff
9.7 / 10 Cleanliness
9.6 / 10 Comfort
10.00 / 10 - Fantastic!

"Extremely pleasant staff always ready to deliver top quality service. All voiced needs were met with a smile." - Bente

10.00 / 10 - Fantastic!

"Lovely family run hotel - very friendly and welcoming - ski-in/ski-out hotel - nice pool and spa - good food" - Daniel

10.00 / 10 - Fantastic!

"Simply outstanding What makes this place so unique is the natural kindness of its staff: devoted, professional and extremely helpful personalized service: The owners + staff go the extra mile ..." - Nathalie

10.00 / 10 - Fantastic!

"This hotel is amazing!! The location is perfect, the view is breathtaking and the staff is just great, very pleasant and willing to assist at anytime. " - Inbal

9.60 / 10 - Fantastic!

"The hotel is super and the service is not just perfect but very pro-active and reliable. Ms. Lampert is very kind and available to satisfy any need." - Maurizio

10.00 / 10 - Fantastic!

"Das Abendessen war phantastisch. Man sollte in diesem Haus schon HP buchen, es lohnt sich. Das Spa ist sauber und großzügig. Die Aussicht auf den Wilden Kaiser unschlagbar. Gut ist auch, dass ..." - Werner

10.00 / 10 - Fantastic!

"Das Hotel hat eine tolle Lage mit einer Top Ausstattung. Hervorragendes und geschultes Personal. Ein Traumhaftes Frühstück mit einer tollen Aussicht." - .rainer

10.00 / 10 - Fantastic!

"Das Personal und die Gastgeber sind sehr zuvorkommend. Die Atmosphäre sind sehr Familiär! Und die Lage ist einfach ein Traum! Ich werde zeitnah wiederkommen!" - Andre

10.00 / 10 - Fantastic!

"Bei 5*-Superior sind die Erwartungen schon hoch - wurden aber durch die sagenhaft familiäre und überhaupt nicht steife Atmosphäre bei ansonsten klarer Kategorieerfüllung übertroffen. Eines der besten ..." - Günther

10.00 / 10 - Fantastic!

"Wir waren überrascht, dass es heute noch Hotels gibt, an denen nichts auszusetzen ist. Besonders die Freundlichkeit des Personal und der Chef muss hervorgehoben werden. Das Essen 1Plus. Die Lage des ..." - Karl

10.00 / 10 - Fantastic!

"Терраса, отличный ужин, бассейн на улице просто шикарный " - Роман

7.90 / 10 - Very good!

"Нас очень тепло встретила хозяйка госпожа Ламперт. Она действительно душа гостиницы и её глаза. Спасибо огромное! Гостиница уютная и чистая. Прекрасный завтрак со свежевыжатым соками! Beликолепное ..." - Dr.

9.00 / 10 - Excellent!

"Poloha hotelu a prostorný pokoj (junior suite). Skvělá kuchyně, skutečně zážitek, zejména sobotní galavecere." - Anna

8.30 / 10 - Excellent!

"Super fijn eten" - Jozef

Important information


WiFi is available in all areas and is free of charge.


Free private parking is possible on site (reservation is not needed).


Pets are allowed on request. Charges may be applicable.

Children and beds

Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 4 years old to 17 years old stay for 40% of the adult rate per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important information

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Naturbadesee is closed from Sun 01 Nov 2020 until Fri 30 Apr 2021
Please note that pets can only be accommodated upon request and at a surcharge.

Slovenian, Slovak, Russian, Italian, Hungarian, French, Spanish, English, German, Czech, Bosnian Check in: from 15:00 to 22:00
Check-in and check-out times Check out: from 06:00 to 11:00
  • Parking
  • Pets allowed
  • Free parking
  • On-site parking
  • Private parking
  • WiFi available in all areas
Food & Drink
  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Packed lunches
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
Business facilities
  • Meeting/banquet facilities
  • Business centre
  • Fax/photocopying
Reception services
  • 24-hour front desk
  • Express check-in/check-out
  • Valet parking
  • Currency exchange
  • Tour desk
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Private check-in/check-out
  • Lockers
Pool and wellness
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Hammam
  • Indoor pool
  • Outdoor pool
  • Outdoor pool (all year)
  • Outdoor pool (seasonal)
  • Indoor pool (all year)
  • Open-air bath
  • Rooftop pool
  • Pool with view
  • Heated pool
  • Pool bar
  • Pool cover
  • Fence around pool
  • Swimming Pool
  • Golf course (within 3 km)
  • Fishing
  • Skiing
  • Billiards
  • Table tennis
  • Hiking
  • Cycling
  • Horse riding
  • Ski storage
  • Ski school
  • Ski pass vendor
  • Ski-to-door access
  • Water park
  • Walking tours
  • Bike tours
  • Themed dinner nights
  • Tour or class about local culture
  • Cooking class
  • Live music/performance
  • Live sport events (broadcast)
  • Aerobics
Common areas
  • Garden
  • Terrace
  • Games room
  • Sun terrace
  • Shared lounge/TV area
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Soundproof rooms
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • Airport shuttle
  • Shuttle service (free)
  • Airport shuttle (additional charge)
Entertainment and family services
  • Babysitting/child services
  • Children''s playground
  • Kids'' club
  • Evening entertainment
  • Board games/puzzles
  • Indoor play area
  • Kids'' outdoor play equipment
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Daily housekeeping
  • Barber/beauty shop
  • Mini-market on site
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • Safety deposit box
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests can opt-out of accommodation cleaning service
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules
  • Screens or physical barriers placed between staff and guests in appropriate areas