The Ritz-Carlton, Almaty

Almaty, Kazakhstan Esentai Tower, 7/7 Al-Farabi Avenue
9.1 Excellent 368 Opinions
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Esentai Tower, 7/7 Al-Farabi Avenue
Almaty, Kazakhstan

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Information

This luxury 5-star hotel is located on the foot of Alatau Mountains in Almaty and features a spa centre, an indoor pool and a fitness centre. Free Wi-Fi is provided at The Ritz-Carlton, Almaty.

The spacious, air-conditioned rooms are decorated in warm colours. Each elegant room includes a flat-screen TV and a marble bathroom with a rain shower.

The elegant on-site SEVEN Bar & Restaurant offers guests the ultimate fine dining experience. Guests can also enjoy a drink at the Sky Lobby and Lounge. Located on the 30th floor, Vista Restaurant serves international cuisine and Kazakh specialties for breakfast and lunch. Several other dining options are also available.

The hotel’s recreation and relaxation facilities include an opulent Six Senses Spa, featuring 4 private rooms, including special salt and oriental treatment rooms, dedicated relaxation areas, saunas, steam rooms and an oriental hammam.

Almaty city centre is a 10-minute drive from The Ritz-Carlton, Almaty. Shymbulak Ski Resort is a 30-minute drive away, and Almaty International Airport is 15 km from the hotel.

  • Almaty, Kazakhstan winter, ski object
  • The Ritz-Carlton, Almaty ski object
  • Almaty winter and skiing
  • Kazakhstan winter

  • Parking
  • Restaurant
  • Meeting/banquet facilities
  • Bar
  • Facilities for disabled guests
  • Free WiFi
  • Air conditioning
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The Ritz-Carlton, Almaty
Almaty, Kazakhstan Check price and availability
Rooms and availability
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Room type
Room size
Facilities
Club Level, Guest room, One King, City & Mountain View The Ritz-Carlton, Almaty Club Level, Guest room, One King, City & Mountain View The Ritz-Carlton, Almaty
Club Level, Guest room, One King, City & Mountain View The Ritz-Carlton, Almaty Club Level, Guest room, One King, City & Mountain View The Ritz-Carlton, Almaty
2 40 m2 1

This room features a King bed, a flat-screen TV an…

  • Mountain view
  • City view
  • Air conditioning
Grand Suite The Ritz-Carlton, Almaty Grand Suite The Ritz-Carlton, Almaty
Grand Suite The Ritz-Carlton, Almaty Grand Suite The Ritz-Carlton, Almaty
2 115 m2 1

This spacious suite features a separate living are…

  • City view
  • Air conditioning
Deluxe Room, Guest Room, One King, City & Mountain View The Ritz-Carlton, Almaty Deluxe Room, Guest Room, One King, City & Mountain View The Ritz-Carlton, Almaty
Deluxe Room, Guest Room, One King, City & Mountain View The Ritz-Carlton, Almaty Deluxe Room, Guest Room, One King, City & Mountain View The Ritz-Carlton, Almaty
2 40 m2 1

This spacious room features a flat-screen TV, tea/…

  • City view
  • Air conditioning
Booking from: $202.70
Executive Suite The Ritz-Carlton, Almaty Executive Suite The Ritz-Carlton, Almaty
Executive Suite The Ritz-Carlton, Almaty Executive Suite The Ritz-Carlton, Almaty
2 80 m2 1

This suite features a luxurious bedroom, a walk-in…

  • Mountain view
  • City view
  • Air conditioning
Grand Deluxe room The Ritz-Carlton, Almaty Grand Deluxe room The Ritz-Carlton, Almaty
Grand Deluxe room The Ritz-Carlton, Almaty Grand Deluxe room The Ritz-Carlton, Almaty
2 45 m2 1

This spacious room features floor-to-ceiling windo…

  • Mountain view
  • City view
  • Air conditioning
Club level, Guest room, 2 Double, City or Mountain view The Ritz-Carlton, Almaty Club level, Guest room, 2 Double, City or Mountain view The Ritz-Carlton, Almaty
Club level, Guest room, 2 Double, City or Mountain view The Ritz-Carlton, Almaty Club level, Guest room, 2 Double, City or Mountain view The Ritz-Carlton, Almaty
2 45 m2 1

This room features two beds, a flat-screen TV and…

  • Mountain view
  • City view
  • Air conditioning
Deluxe Room, Guest Room, Two Double, City and Mountain View The Ritz-Carlton, Almaty Deluxe Room, Guest Room, Two Double, City and Mountain View The Ritz-Carlton, Almaty
Deluxe Room, Guest Room, Two Double, City and Mountain View The Ritz-Carlton, Almaty Deluxe Room, Guest Room, Two Double, City and Mountain View The Ritz-Carlton, Almaty
2 40 m2 1

This room features floor-to-ceiling windows with p…

  • Mountain view
  • City view
  • Air conditioning
Deluxe Mountain View, Guest room, 1 King, Mountain view The Ritz-Carlton, Almaty Deluxe Mountain View, Guest room, 1 King, Mountain view The Ritz-Carlton, Almaty
Deluxe Mountain View, Guest room, 1 King, Mountain view The Ritz-Carlton, Almaty Deluxe Mountain View, Guest room, 1 King, Mountain view The Ritz-Carlton, Almaty
2 40 m2 1

This double room has a tea/coffee maker, soundproofing and flat-screen TV.

  • Mountain view
  • City view
  • Air conditioning
Junior Suite, 1 King, City view The Ritz-Carlton, Almaty Junior Suite, 1 King, City view The Ritz-Carlton, Almaty
Junior Suite, 1 King, City view The Ritz-Carlton, Almaty Junior Suite, 1 King, City view The Ritz-Carlton, Almaty
2 40 m2 1

This double room features a bathrobe, view and tea/coffee maker.

  • City view
  • Air conditioning
Object reviews
9.1
The Ritz-Carlton, Almaty
Rating: 9.1/10 - Excellent!
8.6 / 10 Value for money
9.2 / 10 Facilities
9.4 / 10 Location
9.2 / 10 Staff
9.5 / 10 Cleanliness
9.4 / 10 Comfort
10.00 / 10 - Fantastic!

"Понравился персонал" - Viktor


10.00 / 10 - Fantastic!

"Обалденный вид Чистый и уютный номер Вежливый и клиентоориентированный персонал Хороший завтрак Приятная атмосфера" - Сергей


10.00 / 10 - Fantastic!

"Это наш любимый отель" - Zhanat


10.00 / 10 - Fantastic!

"Отличный отель, всё на должном уровне" - Anonymous


10.00 / 10 - Fantastic!

"Мне понравилось всё, удобство , персонал замечательный , просто восхитительно всё было " - Iazid

10.00 / 10 - Fantastic!

"Clean and well equipped, spacious rooms. They treated us with excellent hospitality and we had complimentary prosecco and cake for my husbands birthday which was an extremely nice gesture. " - Abigail


10.00 / 10 - Fantastic!

"The best thing about the hotel was how attentative and helpful the staff were, I couldnt emphasize how nice, friendly, and helpful. They would talk to you genuinely and do everything they could to ..." - Khaled


10.00 / 10 - Fantastic!

"everything" - Anton


10.00 / 10 - Fantastic!

"My 4th stay in this hotel. Love it. Very calm, service is excellent, location as well. Very good breakfast. Nice rooms with great views" - Alon


10.00 / 10 - Fantastic!

"It has a beautiful view from the room we got. The bathroom floor was heated. The room was very comfortable " - Tarun

9.20 / 10 - Excellent!

"Wahnsinns Zimmer. Wahnsinns Aussicht. Wahnsinns Service. Habe mich wie im Paradies gefühlt nach all den Problemen mit meinem geplatzten Heimflug. Nächstes mal buche ich von Anfang an das Ritz-Carlton." - Lukas


9.20 / 10 - Excellent!

"Ausgewählt freundliches Personal. Wenn man keinen Zugang zu einer Luxus Mall sucht, so war die Lage etwas abgelegen. Zwar an der Haupt-Durchgangsstrasse, aber nichts füßläufig zu entdecken ," - Ulrich


9.00 / 10 - Excellent!

"Lage, Stil " - Anonymous

Important information

Grupy

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is possible on site (reservation is needed).

Animals

Pets are allowed on request. Charges may be applicable.

Children and beds

Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 14 years old stay for KZT 10,000 per person per night when using an existing bed.
People no matter the age stay for KZT 10,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important information

Please inform The Ritz-Carlton, Almaty in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
SEVEN Bar and Restaurant is closed from Sun 03 Jul 2022 until Thu 01 Sept 2022

Turkish, Russian, French, English, German Check in: from 15:00
Check-in and check-out times Check out: to 12:00
Facilities
General
  • Parking
  • Pets allowed
  • Free parking
  • On-site parking
  • Private parking
  • WiFi available in all areas
Food & Drink
  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • BBQ facilities
  • Packed lunches
  • Snack bar
  • Special diet menus (on request)
  • Grocery deliveries
  • Kid meals
  • Kid-friendly buffet
Business facilities
  • Meeting/banquet facilities
  • Business centre
  • Fax/photocopying
Reception services
  • 24-hour front desk
  • Valet parking
  • Currency exchange
  • Tour desk
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Lockers
Pool and wellness
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Hot tub/jacuzzi
  • Hammam
  • Indoor pool
  • Indoor pool (all year)
  • Swimming Pool
Activities
  • Golf course (within 3 km)
  • Skiing
  • Hiking
  • Cycling
  • Ski storage
  • Ski pass vendor
  • Temporary art galleries
  • Themed dinner nights
  • Happy hour
  • Cooking class
  • Live music/performance
Common areas
  • Garden
  • Terrace
  • Games room
  • Shared lounge/TV area
Miscellaneous
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Soundproof rooms
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Air conditioning
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Trouser press
  • Daily housekeeping
Shops
  • Barber/beauty shop
Services
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • Safety deposit box
  • 24-hour security
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
Transport
  • Car hire
  • Shuttle service (additional charge)
Entertainment and family services
  • Entertainment staff
  • Nightclub/DJ
  • Kids'' club
  • Evening entertainment
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests can opt-out of accommodation cleaning service
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules
  • Mobile app for room service